Schola

A proactive AI assistant for students.

Hackathon

🏆 Winner

Web Extension

AI

TEAM

Me - Product Designer
Victor Tran - Product Designer‍

PLATFORM

Web Extension, Chatbot, AI Interface

TOOLS USED

Figma, FigJam, Google Forms, Google Meets, Adobe Suite, Pitch

DURATION

Dec, 1, 2023 - Dec, 11, 2023
(10 Days | 50 Hours Total)

OVERVIEW

What is Schola

Schola is an AI powered research assistant spawned from a 10 day AI + UX Design challenge backed by Stratminds VC & Design Buddies.

The Prompt

Though AI tools are on the rise, the current trend sees users dwindle off after initial adoption. The competition wants designers to investigate how enhanced UX design can significantly improve the overall experience of various AI systems.

OUR PITCH

Mission

Schola is your proactive AI assistant that validates information, organizes your findings, and helps you stay focused on the task at hand while browsing.

Schola is your proactive AI assistant that validates information, organizes your findings, and helps you stay focused on the task at hand while browsing.

Read our full deck here!

Problems

Why are current AI tools insufficient?

01

People are unsure about what AI tools can offer them

People are unsure about what AI tools can offer them

People are unsure about what AI tools can offer them

02

Static interactions are frustrating with current AI tools

Static interactions are frustrating with current AI tools

Static interactions are frustrating with current AI tools

03

Misinformation plaguing the web harms true facts

Misinformation plaguing the web harms true facts

Misinformation plaguing the web harms true facts

Solutions

What is the solution and How does it help?

What?

How?

01

Guided by action verbs.

Creates clarity and offers shortcuts

02

Proactive Interactions

Serendipity and ease of use

03

Real-time validation

Reduce time needed to fact check

Solution #1

Schola enables users to understand what they can do via action verbs.

These key words will guide users to optimize their workflows by providing with each shortcut. By providing a framework for our users - they can more easily understand and utilize the best features of AI innovations with less friction.

Solution #2

Schola prompts users with proactive interactions to reduce the friction of use.

Traditional AI chatbots require user input to begin a request, creating friction of use. Schola flips the dynamic, sometimes prompting users first to improve the research experience.

Schola can prompt users under a variety of circumstances and uses distinct UI elements to make interactions as seamless as possible.

Solution #3

Schola validates information in real time to protect users from misinformation.

The web is full of information, but not all information is good. Schola filters out the noise with real-time information validation. It also provides evidence of its findings for user validation.

Schola highlights important information and provides context to back up its claims. Users can interact further with Schola for more exploration.

explore

We wanted to see how people are currently using AI and where we can create a significant impact.

More people are utilizing AI tools in workflows.

7

Average steps per AI interaction

Average steps per AI interaction

63%

College students use AI tools

College students use AI tools

61%

Student satisfaction*

Student satisfaction*

focus

During our exploration, we converged on core UX problems in AI we wanted to tackle:

- Lack of Proactivity in AI - Limited user understanding in AI capabilities - Poor integration into current workflows

To narrow down the scope, we chose to focus on an AI research assistant that would also tackle these common AI UX problems.

research

How are students using AI chat bots to gather information?

research

Common AI UX Problems

01

Framing Prompts is Hard

Users find it difficult to explicitly state all the constraints of their query. Conversations with well-defined goals start without proper framing.

02

Users lack vocabulary

AI Prompt = the Visible Part of the User’s Information Need. The user lacks the vocabulary or knowledge necessary to articulate requests.

03

Friction/ user effort*

The user effort needed to begin interactions is perceived to be greater than doing the task themselves.

04

Lacks Context

Many current AI interfaces lack sufficient support for uploading large amounts of contextual information into the prompts.

Source: NN Group, user interviews*

research

Where we sit in the Market

Notable competitors include Iris AI and the newly unveiled Gemini SGE. However, Schola is aimed toward a more casual audience compared to professional researches. We selected a web extension for seamless integration into user workflows focused on browser based research.

Problem Statement

Arnold is a college sophomore who’s writing a paper on the coral reef and needs to cut down on time spent on research because he has other obligations.

Arnold is a college sophomore who’s writing a paper on the coral reef and needs to cut down on time spent on research because he has other obligations.

Arnold is a college sophomore who’s writing a paper on the coral reef and needs to cut down on time spent on research because he has other obligations.

ideate

We brainstormed solutions for prevalent AI UX issues within the context of our research assistant.

Leveraging our problem statement and insights from limited user interviews, we visually mapped the current research workflow involving AI, identifying opportunities to enhance the user experience.

ideate

We brainstormed solutions for prevalent AI UX issues within the context of our research assistant.

Leveraging our problem statement and insights from limited user interviews, we visually mapped the current research workflow involving AI, identifying opportunities to enhance the user experience.

Wireframe sketches and visual brainstorming to rethink user flows.

Wireframe sketches and visual brainstorming to rethink user flows.

ideate

Users and AI work in tangent instead of in sequence.

Current workflows with AI are cumbersome and require users to context switch to prompt AI and receive information. We propose a more seamless in-web experience.

Iterate

Iteration 1

We started first with a simple idea of accessing your AI assistant on your existing web page to reduce friction.

Iteration 2

Adopting traditional chat bot interface as a pop-up to display for information.

Iteration 3

Settled on a flexible system of an adjustable sidebar and pop-up windows to best integrate into existing user workflows.

Feasability

How would we build this?

Leveraging Existing Infastructure

We use Google Gemini Pro, a language model developed by Google DeepMind.

Market-Ready Chrome Extensions

Provides a readily accessible platform, and allows for a faster and wider user adoption.

Takeaways

Through this fast paced competition, we learned how important it is to narrow down the problem space you are trying to solve fast to save more time on iterating solutions.

Without defined users and goals you can't start empathizing!

🙌 Huge thanks to STRATMINDS and Design Buddies for hosting this competition and nominating us, and to my partner Victor!

🐕 DogChow
🐕 DogChow
🐕 DogChow

© Bryan Huang 2024

© Bryan Huang 2024